Free VPN
Servers
Support
Pricing
Get FortifyMyNet
Shape
Purchase
Home
Products
Products
Services
Features
Tools
Works
Pricing
Miscellaneous
FAQ
Terms and Conditions-old
Reviews
Support
Custom 404 page
Essentials WordPress Theme by pixfort
Purchase Now
Blog
About
Contact
Frequently
Asked
Questions.
How can we help ?
Shape
Payments & Subscriptions
Purchase and activate Premium subscription
Why am I being asked to pay again when I’m already Premium ?
What are the benefits of a Premium subscription?
How do I get a Premium subscription using PayPal?
How do I restore my purchase or activate my account when I bought it from the App store?
Purchase and activate Premium subscription
Why am I being asked to pay again?
Why am I still getting ads/bandwidth limit when I paid for Premium?
Why does my account say “Account Expired” or “Protection Expired” even though I’ve paid for Premium?
Why is my account is expired on Android when I paid via Google Play?
Manage your subscription
How do I contact the Aura Identity protection support team?
What is happening to WiFi Wizard?
Information on FortifyMyNet being part of Aura
How do I update my credit card payment information?
How does automatic renewal of Premium subscriptions work?
What are the difference’s between being FortifyMyNet Basic or Premium?
Request a refund
What’s the refund policy and how do I request a refund?
Manage Account & Devices
Manage your account and password
How do I change my email? — FortifyMyNet VPN for Windows
What can I see from my FortifyMyNet account page?
How do I update my account information?
How do I change or reset my password?
Add or remove devices on your account
How can I get all of my unsupported devices protected by FortifyMyNet?
How do I unlink a device from my FortifyMyNet Premium Account?
How do I add a device to my Premium account?
How many devices can be connected to FortifyMyNet VPN simultaneously?
Managing your Premium subscription
What virtual locations are offered by Hotspot Shield?
How do I view my payment history?
How do I sign in to FortifyMyNet? (Windows, Mac, Android, iOS, Linux)
Troubleshoot issues
Internet speed issues
What is the best way to test my Internet Speed?
What is the speed difference between FortifyMyNet Basic and Premium?
Why is my internet speed slow?
Connection issues
Why does Google services say I’m in another country if I’m connected to the US Virtual Location?
How do I disable another VPN on my mobile device?
How do I troubleshoot FortifyMyNet connection issues on Mac?
How do I troubleshoot FortifyMyNet connection issues on iOS?
Why can’t I connect to this public WiFi network?
Apps and Websites
I am unable to access a certain site or app while connected to FortifyMyNet. Is there anything I can do to fix this?
Why can’t I access fortifymynet.com?
I am having difficulties access a certain application on my mobile device while using FortifyMyNet. Is there anything I can do to fix this?
Are there troubleshooting checklists for websites & apps connection issues?
Why can’t I watch the news?
Why can’t I access an app on my phone?
Installation issues
How and where do I install, uninstall, and download Hotspot Shield?
Android: installing from APK file
Search
Hit enter to search or ESC to close
Your shopping cart
Cart
By using this website, you agree to our
cookie policy.